What are your contact details?
We're based here in Australia. You can contact us at email@example.com, or PO Box 1107, Surry Hills, 2010, NSW. Contact us if you have any questions about our yoga mats in Australia. You can call us on 1300 79 32 33 between 10AM and 5PM (Sydney time) Monday - Friday.
What's Your Return Policy?
Love it, or return it! We are so confident that you will love your new mat we offer a money back guarantee, all you need to do is pay the postage. The guarantee is available to online orders only. Mats must be returned within the first 30 days. Read our returns and refund policy here.
How do I care for my mat?
Love your mat like you love your Yoga. Keep out of direct sunlight and dry after each use. We recommend cleaning with a damp cloth using a water, vinegar, tea tree and peppermint oil based cleaning solution. We love to add a hint of lavender to soothe the mind during a practice.
Where do you deliver to?
We currently ship yoga mats, bags and carriers within Australia and New Zealand.
How long does delivery take?
You'll usually receive your order 2 to 3 business days in metro areas, and 3 to 4 business days elsewhere.
If you order your yoga mat in Sydney, Melbourne or Brisbane you'll usually receive it within 2 days - allow a day or two extra for other locations.
Deliveries to New Zealand usually take 6 to 10 business days.
Delivery is via Australia Post's eParcel.
How much is postage / shipping?
Shipping is free across Australia on all our products.
We also ship to New Zealand. Shipping to New Zealand is a $10 flat rate per item.
Are your mats suitable for heated practices?
Yes, our Flow and Float mats are suitable for heated practices, while our Grounded mat is not.
Please keep in mind, our mats are made of natural rubber, with no additives, so heat, hot rooms and direct (hot) sunlight may reduce the lifespan of Mukti Mats.
Our Flow and Float mats are our best yoga mats for a warmer practice.
Where are your mats made?
Our mats are manufactured in Taiwan under strict ethical workplace guidelines. The natural tree rubber is sourced predominantly from Thai tree farms. The rubber is non-Amazon, non-rainforest harvested. (On an exciting note, we are currently working with a local manufacturer to shift production locally. Watch this space.)
Are your yoga mats online only?
You can buy our yoga mats online or at one of these studios or locations.